Building Economic Sustainability through Tourism Project

Pathways trainings continue across Jordan

10 Jul 2017

This month USAID BEST conducted workshops in Amman, Aqaba and Petra, training the following:

Internal Examiners: Executive and senior sous chefs along with senior housekeeping managers from several hotels trained
to become internal examiners. Their role will be to administer and evaluate learners for their national certification.

Master Trainers: Senior professionals at leading hotels in Jordan were trained to take on this leadership position. These
master trainers are now certified and can directly assist departmental trainers to guide learners in food production,
housekeeping or food and beverage service departments.

Departmental Trainers: A dozen departmental trainers and supervisors revamped their communications skills and gained
competence in how to address guests to offer exceptional services. Departmental trainers work directly with the learners
on a daily basis to ensure efficiency in their training.